Delete your Yolo account

Permanent deletion of your account and all associated data

Deleting your account permanently removes your sign-in, profile, meal logs, photos, health data, experiments and settings from our systems. This cannot be undone. If you want a copy of your data first, use Settings → Export Tracking Data in the app before deleting.

option 1 · instant

Delete in the app

  1. Open Yolo and go to Settings
  2. Scroll down and tap Delete Account
  3. Confirm the deletion

Your account and data are deleted immediately. Copies leave our backup systems within 30 days.

option 2 · by request

Request deletion by email

No longer have the app or access to it? Email us from any address and include the phone number you signed up with, so we can locate and verify the account:

Email a deletion request

We verify the request against the account's phone number (we may send a confirmation code to it), then delete the account within 30 days and confirm by reply.

What is deleted, and what is kept

DataWhat happens
Sign-in / authentication accountDeleted immediately
Profile, meal logs, health data, mood check-ins, custom foods, experimentsDeleted immediately
Meal photos and voice mediaDeleted immediately
BackupsPurged within 30 days
Subscription billing records at Apple / GoogleKept by Apple/Google under their own policies — cancel any active subscription in your store settings, as deleting the account does not cancel it

Active subscription? Deleting your account does not cancel it. Cancel first in App Store → Subscriptions (iOS) or Google Play → Payments & subscriptions (Android).

Questions? See the Privacy Policy or contact yolo@data-works.ch.